1. Information We Collect

We collect information necessary to provide rental services and process bookings, including:

• Full name
• Email address
• Phone number
• Billing and event address
• Payment information
• Event details (date, location, items rented)

Information is collected when you submit a booking request, contact us, or make a payment.

2. How We Use Your Information

We use collected information to:

• Process reservations and payments
• Confirm and manage bookings
• Communicate regarding delivery and event details
• Provide customer support
• Improve our services

We do not sell, rent, or trade your personal information.

3. Payment Security

Payments are processed through secure third-party payment providers. We do not store full credit card information on our servers.

Payments are securely processed through Booqable and its integrated payment providers.

4. Sharing of Information

We may share information only when necessary to:

• Process payments
• Comply with legal requirements
• Protect our business from fraud or misuse

We do not share your information for marketing by third parties.

5. Data Protection

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

6. Cookies and Website Tracking

Our website may use cookies or analytics tools to improve user experience and understand website traffic. These tools do not collect sensitive personal data.

7. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information (subject to legal and contractual obligations)

To make a request, contact us at:
[email protected]

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.